Complete Reliance Continual Improvement

Services

1.Supply, Installation and Commissioning of IT Infrastructure Solutions

Under this vertical, the Company provides complete turnkey solutions across a wide spectrum of technology infrastructure requirements. The scope of services includes detailed project planning, system design, procurement of equipment, on-site installation, system integration, testing, and final commissioning to ensure operational readiness.

The key services under this vertical include:

Network and Connectivity Solutions:

The Company offers comprehensive networking solutions to enable seamless communication and data transfer across locations. These include:

  • Local Area Network (LAN) Services
  • Wide Area Network (WAN) Services
  • Wireless Networking Services
  • Mobile Communication Services

Application and Use: These services are used for interconnecting systems within offices and campuses, enabling communication between multiple locations, supporting remote access, and facilitating data and voice transmission across enterprise networks.

Audio-Visual and Display Solutions:

The Company undertakes installation and integration of audio-visual systems, including:

  • Multimedia and Audio-Visual System Solutions
  • Video Wall and Display Solutions

Application and Use: These systems are used in conference rooms, auditoriums, classrooms and control rooms for presentations, communication, monitoring and display of information.

Safety, Security, and Access Control Systems:

The Company provides integrated safety and security solutions, including: 

  • CCTV Camera Systems
  • Fire Alarm System Services
  • Automatic Boom Barrier Systems

Application and Use: These systems are used for monitoring activities at premises, detecting fire-related incidents, generating alerts, and regulating entry and exit of vehicles and personnel.

Infrastructure Enclosures and Ancillary Installations:

The Company provides supporting infrastructure for installation of equipment, including:

  • Customized Outdoor Rack Solutions
  • Equipment enclosures for harsh and outdoor environments

Application and Use: These installations are used to protect equipment from environmental conditions and ensure proper functioning of networking and communication systems in outdoor and exposed locations.

Data Storage and Data Centre Solutions:

This includes deployment and integration of data centre infrastructure covering compute, storage and virtualization solutions, along with cloud-based services. The services include:

  • Compute infrastructure (servers and processing systems)
  • Storage systems and data management solutions
  • Data backup and recovery systems
  • Infrastructure as a Service (IaaS)
  • Software as a Service (SaaS)
  • Cloud security solutions

These services involve setting up and management of data centre systems and cloud-based environments.

Application and Use: These solutions are used for storage, processing and management of enterprise data, hosting applications, supporting cloud-based operations and ensuring data security.

2. Annual Maintenance Contracts (AMCs) and Facility Support Services

Under this vertical, the Company provides maintenance and support services for installed IT and communication infrastructure through Annual Maintenance Contracts (AMCs) and Facility Management Services (FMS). These services are provided under formal agreements for a specified tenure and may be extended based on mutual understanding with the client.

The services under this vertical are as follows:

a) Facility Management Services: Deployment of technical personnel for on-site or remote management of IT infrastructure, including monitoring, administration and operational support of systems such as networks, servers and related infrastructure.

b) Preventive Maintenance: Periodic inspection and routine servicing of systems to identify potential issues and ensure proper functioning of equipment.

c) Corrective Maintenance and Troubleshooting: Identification and rectification of faults, repair or replacement of defective components, and resolution of technical issues as and when they arise.

d) System Monitoring and Technical Support: Continuous monitoring of systems, provision of technical assistance, and attending to breakdowns and emergency situations, including coordination with vendors and service providers for issue resolution.

Scope of Services:

The scope of services includes providing technical personnel on-site or remotely, routine system check-ups, preventive maintenance of equipment such as computers, printers and networking devices, attending to system breakdowns and emergencies, and undertaking other support services as may be required for smooth functioning of the infrastructure.

Application and Use:

These services are used to ensure continuous operation of IT infrastructure, minimise downtime, maintain system performance, and support day-to-day functioning of networks, servers and related systems at client locations.

3. Fiber Optic Infrastructure Solutions

Our Company undertakes development, deployment and management of fiber optic infrastructure, which is used for providing communication networks and connectivity solutions.

The services under this vertical are categorised as follows:

a) Leasing / Renting of Fiber Infrastructure

The Company provides fiber optic network infrastructure on a leasing or rental basis to telecom operators, enterprises and institutional customers. This includes provision of dark fiber or bandwidth capacity for use over a defined period under contractual arrangements. The Company undertakes maintenance of the network during the tenure of the agreement to ensure availability and performance.

b) Trenching, Ducting and Restoration Services

The Company undertakes civil and infrastructure activities required for laying underground fiber networks. This includes trenching and digging for cable routes, installation of ducts for cable protection, and restoration of roads, pavements or other surfaces after completion of installation work.

This vertical provides a combination of execution-based revenues and long-term recurring income, while supporting the increasing demand for high-speed digital connectivity across sectors.

We have our own Fiber network in West Bengal, Bihar and Jharkhand. The total stretch is around 1000km. We lease out this fiber to Railtel / PGCIL / SIFY / Tulip and their client. The client includes Idea, Airtel, Aircel, SBI, BOB, Tulip, IIT Patna, Beltron etc.

The designing and implementation of Conference Room Chief Ministers (W.B.) has been done by us. Writers Building Lal Dighi Underground Car Parking Surveillance project has been designed and implemented by us. The room of Chief Secretary & Rotunda at Writers Building display solution has also been provided by us.

Whether it is the plasma, the projector, motorized screen, map dispensing system, interactive board, video conferencing, air conditioner, lights, blinds or any other conference room device, can be provided at fingertips.

We are also the only vendor for Reliance in Eastern India who are conducting wireless surveys and UBR installation with tower erection.

We are registered for Infrastructure Provider Category-1 (IP-1) under the Department of Telecommunication, Government of India to establish and maintain the assets i.e., Dark Fibers, Right of Way, Duct Space, and Tower for the purpose to grant on lease/rent / sale basis to the licensees of Telecom Services licensed under Section 4 of the Indian Telegraph Act, 1885 on mutually agreed terms and conditions. We are also a channel partner of RCIL & Aircel Disnet for eastern India.